Privacy Policy

1. Information We Collect

We may collect:

• Name and company/business name
• Mobile/WhatsApp number
• Email address
• Delivery and billing address, and GST details (for corporate orders)
• Order details, quantity and customization/branding requirements
• Logo files or artwork submitted for branding
• Payment and billing information
• Technical information such as IP address, browser and device information when you visit our website

2. How We Use Your Information

We use your information to:

• Process and fulfil your gift orders
• Prepare quotations, invoices and GST documentation
• Communicate about your order via call, email or WhatsApp
• Provide customer support
• Improve our website, products and services
• Prevent fraud or unauthorized use
• Comply with applicable laws

3. Communication via WhatsApp/Meta

We may use WhatsApp and related Meta platforms to communicate with you about enquiries, quotations, order updates and support. Such communication is processed through Meta/WhatsApp and other technology providers in accordance with their respective policies.

We do not sell your personal information to third parties.

4. Third-Party Services

We work with third-party providers for website hosting, payment processing, courier/logistics, WhatsApp/communication services and analytics. These providers may process your information as needed to deliver these services, according to their own policies.

5. Payment Information

Payments are processed through third-party payment gateways. We do not store your complete debit/credit card, UPI or banking credentials on our servers.

6. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain your information for as long as reasonably necessary to fulfil orders, maintain business/GST records, resolve disputes and comply with legal requirements.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic and improve your browsing experience.

9. Your Rights

You may contact us to request access, correction or deletion of your personal information, where applicable under law.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

11. Contact Us